Responsibilities:
Record incident resolutions in the Help Desk tool based on user communication via phone, email, etc.
Alert/Event monitoring
Ticket life cycle handling
Co-ordination between customers, resolver groups and 3rd parties.
Incident handling and escalation...
Website: https://www.samuidaily.com/jobs/service-desk-agent/
#Samui #Job
Monday, 10 July 2017
Service Desk Agent
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